As community members and service providers, we often find ourselves providing support to people experiencing difficulty and emotional distress. We want to help, but how should we respond? Without the assurance that comes from being a qualified counsellor, the Accidental Counsellor can be confronted with a range of dilemmas and uncertainty.

This FREE 1-day workshop aims to provide you with a practical framework and skill set that enables you to respond to people experiencing difficulties with clarity and confidence.

For a detailed course description, please click here.

Managing conflict and having difficult conversations is an inevitable part of life. We often approach these as a ‘problem’, but when handled well, conflict and difficult conversations can be healthy, constructive, and positive. For example, they can allow us to communicate our thoughts, feelings, and needs in a healthy way; strengthen relationships; and be a springboard for personal and / or professional growth. However, knowing the appropriate approach to conflict and difficult conversations is a must.

This interactive, FREE 1-day workshop aims to help you to discover the best approach by building self-awareness, knowledge, and practical skills relating to conflict management.

For a detailed course description, please click here.

How often do you take some time out to nurture yourself and rejuvenate your energy levels?

In this FREE 1-day workshop, you will experience a variety of interactive activities that promote self-awareness and healthy self-care habits. You will also explore the impact of acute or chronic stress on the brain and body, and develop strategies for dealing with stressful situations.

For a detailed course description, please click here.

This interactive professional development training explores the nature, dynamics, and risks of vicarious trauma (VT), contrasts it with burnout and compassion fatigue, and supports you to stay healthy and safe in your work with people impacted by diverse traumas.

During this FREE 1/2 day workshop, you will be supported to assess your own wellness and develop a plan to enhance your professional resilience.